Hi, we’re Flip. We create great things with even better people.
We’re an award winning full service creative agency based (mostly) in Meanjin / Brisbane, Australia.
We craft creative with heart and develop digital with backbone. We don’t claim to do it all, but we do almost all of it – and really really well.
We love big ideas – the little ones too, and figuring out creative, human solutions for all kinds of problems.
We specialise in
Thinking, Ideas, Making and Nurturing.
Branding
Campaigns
Websites
Production
Technology
UX / UI
Values we live by
Working with purpose
We work with our clients to understand what success is to them, so we can align with that criteria and feel a common purpose.
Experimentation
We encourage our teams to challenge norms, explore new frontiers, and make time for research and creative brainstorming.
Foster collaboration
We build diverse teams based on mutual respect and foster collaboration within and cross-functionally.
Growth
We embrace the growth mindset, tackling tough conversations and uplifting each other.
Accountability & trust
One cannot exist without the other: we expect open, radically transparent, and respectful communication.
Awards
Not to brag – but here are the awards we’ve won (so far):
2024
2023
2022
2021+2020
2019
2018
How we work
We know that every project is different and no one size fits all. But, we’ve run enough rodeos to develop a flexible framework that can steer even the most unruly projects to success.
1
DISCOVER & ALIGN
In the beginning it’s all about understanding
Brand understanding
Who are you? Who do you want to be? What have you been up to lately? We kick everything off by getting to know you and understanding your vision and how we can help.
Outcomes
What do we want to achieve together? What outcomes will make us satisfied that we’ve been successful?
Scoping & requirements validation
How are we going to get there, what are the steps we need to take to make it happen?
Planning
What’s the best way to take those steps? How long will it take and how much will it cost? Let’s explore all of the options.
2
CREATE & CONCEPT
Time for thinking, ideas and collaboration
Strategy
Taking all of the information we’ve gathered in discovery, supplementing it with our own research; or conducting focus groups or questionnaires or using your product or even eating your food (if you’re a restaurant), we do some big thinking and distil everything into a human insight and a strategic approach.
Creative
Our creative team is a passionate bunch of folks who live and breathe design methodology. This has always meant something deceptively simple sounding; create beautiful work.
This is where the proverbial neurons hit the road. Where the idea, the concept, the new piece of communication or technology comes to life. We’ll present to you, demonstrating the idea and how it works.
Collaboration
Our business is built on collaboration – we know that’s how we get to our best work. We build in feedback rounds to every project, because we know that you know you better than anyone. We generally find that we nail it in 2 rounds of revisions and more often less – but we can add more if you need.
3
EXECUTE & SUPPORT
Make the ideas and support them on their way into the world & beyond
Production
Be it a TVC, a website, a design system or anything in between, we take the concepts we’ve approved together and make the real thing.
Launch
When everything’s ready and everyone’s happy, we hit the big red button and launch the work into the world.
Support
Most of our clients, especially for digital projects and websites, rely on us to host and support their products, performing routine maintenance and keeping things hunky dory.
Review
We do internal reviews of most of our projects – and often with our clients. Sometimes the best fuel for next year’s campaign is found in the learnings from this year’s.
