IUIH

Six adults of diverse ages and backgrounds sit closely together, smiling at the camera. The background is slightly blurred, featuring a building with a gray roof. The group appears cheerful and friendly.

REALISING A VISION

Screenshot of the Institute for Urban Indigenous Health website showing a smiling child receiving a medical check-up. The headline reads, "A healthy and strong Mob," with a button labeled "About us.
A webpage lists four Aboriginal and Torres Strait Islander health services, each with a logo and name: ATSICHS Brisbane, Kalwun, Moreton ATSICHS, and Pamela Mam Health Centre, on a beige background.

A PIVOTAL SERVICE PROVIDER

Based in South-East Queensland, IUIH is a regional Community Controlled Health Service (CCHS) that leads integrated service planning, clinical innovation, and the scaling of healthcare for Aboriginal and Torres Strait Islander populations.

Since 2009, they have overseen unprecedented growth of 5 clinics to 17, client numbers of 8,000 to 41,000, and annual comprehensive Health Checks grown from 550 to 20,000.

Clearly, it’s not hyperbole to say that IUIH is the backbone of Indigenous Health in the state.

A screenshot of the IUHI Find Services webpage shows two people talking across a desk. The page highlights health, wellbeing, and support services with navigation buttons and a brown background.
Map of the Brisbane area showing locations of ATSICHS clinics, marked with numbered pins. A list of clinic names, addresses, and phone numbers appears on the left side of the screen.

UNIFYING A DIGITAL ECOSYSTEM

With such a broad scope of influence, it was essential that the organisation maintained a consistent standard across all its agencies and sub-brands.

The challenge of producing seven separate online presences within the IUIH health ecosystem wasn’t lost on us, so leveraging our history with the IUIH team, we set out to build a scalable, high-performing web architecture that could handle the complexity of a regional health network.

A white-haired woman lovingly embraces and kisses a young child on the cheek. The image is on a website titled "Our Impact" for the Institute for Urban Indigenous Health (IUIH).

IUIH

The central information hub.

Screenshot of the Deadly Choices website showing a banner with four smiling Aboriginal children, text promoting the 715 health check, and photos of community members outdoors wearing Deadly Choices shirts.
Two young boys with backpacks stand side by side, smiling. Text reads "Kindy is a Deadly Choice," promoting early education. The background is teal with decorative orange elements and the Deadly Kindies logo at the top left.
Screenshot of a website homepage for EMPOWA Training, featuring Aboriginal art designs, text promoting culturally responsive training for Aboriginal and Torres Strait Islander people, and a photo of two women conversing in a healthcare setting.

EMPOWA Training

A professional portal for health workforce development.

Screenshot of the Pamela Mam Health Centre website, featuring a staff member smiling beside a sign with the centre's name, and navigation buttons for making appointments and health information.

Pamela Mam Health Centre

Culturally respectful healthcare.

Screenshot of the Moreton ATSICHS website homepage, featuring a header "Health and wellbeing, our way" and a photo of four women smiling and talking outdoors beside a clinic search form.
Website homepage for South East Queensland First Nations Health Equity, featuring a headline, navigation menu, "Get in Touch" button, and colourful circular Indigenous art designs on a beige background.

AN IMPACTFUL OUTCOME

The result is a streamlined digital infrastructure that matches the physical scale of IUIH’s impact. By consolidating the branding and performance of these seven sites, we’ve provided IUIH with a platform that is faster, more functional, and easier for community members to navigate.

The new ecosystem doesn’t just look better; it performs better too by reducing friction for families seeking care and providing IUIH with the tools to manage their massive growth effectively.

We are incredibly proud to have played a part in such a meaningful project. A massive thanks to the IUIH team and all the associated agencies for trusting us to deliver their new digital experiences.

FROM THE CLIENT

Jason Brown

“Working with Flip on our multi-website project has been an incredibly positive experience. Their team approached our organisation’s new branding with genuine respect, understanding, and creativity. The result is a modern, visually engaging, and high-performing suite of websites that truly reflect who we are. The new sites are not only faster and more functional, but also provide us with enhanced tools to connect with our community and create more meaningful engagement opportunities. Thanks to Flip’s expertise and collaborative spirit, we now have a digital platform that will help us deliver on our vision—healthy and strong Aboriginal and Torres Strait Islander children, families and communities.”

Jason Brown

Marketing Systems Manager